Sales, Shipping, Returns & Payment Policy | Nasrin Art

1. Artwork Authenticity

All artworks are either original, hand-recreated by the artist using original techniques, or offered as signed, limited edition fine art prints.

Each piece includes the artist’s signature and a certificate of authenticity.

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2. Editions & Print Types

Available formats:

• Hand-Recreated Editions: Painted by the artist on canvas or fine art paper

• Fine Art Prints: High-quality, signed, museum-grade prints

• Standard Sizes: 30×40, 40×50, 50×70 cm

• Custom sizes available upon request

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3. Processing & Shipping Times

Production Time:

• Hand-Recreated: 1–2 weeks

• Fine Art Prints: 3–5 business days

Shipping Estimates:

• Within Canada (standard mail): 5–10 business days

• International (standard mail): 10–21 business days

Expedited shipping available upon request.

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4. Returns & Refunds

• Originals and hand-recreated editions may be returned within 14 days if in original condition

• Custom orders and limited edition prints are non-refundable

• Refunds are issued after return and inspection; return shipping is the buyer’s responsibility

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5. Damaged Deliveries

If your artwork arrives damaged, please contact us within 3 business days with photos of the packaging and the item.

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6. Payment Methods

Within Canada:

• E-transfer

• Credit card (via Stripe)

• PayPal

Outside Canada:

• PayPal (preferred)

• Credit card (via Stripe)

All payments are processed securely through encrypted payment gateways.